REFUND POLICY

REFUND POLICY

If order changes are needed, please reach out to support customerservices@auvodka.us within 2 hours of purchase. Our team will make every effort to accommodate your request when possible.

Order Changes: Customers are responsible to provide accurate information and to track and plan for product arrival. We are unable to update addresses or cancel orders once labels have been printed and/or while they are in transit. Order requests made after purchase cannot be guaranteed, additional fees to process any requests may apply.

If you wish to return an order for a refund, please note that a €15 restocking fee will be applied. Additionally, the original shipping cost will be deducted from your total refund amount.